SMART SAFETY HUB

Introduction

Welcome to our Smart Safety Hub. We are fully committed to safeguarding the privacy of all users who interact with our app/website. This Privacy Policy provides detailed information on how we manage your data, ensuring that your rights and privacy are always protected. It is essential to understand that we prioritize transparency in our data handling practices, especially when it comes to user and device data. Our app/website does not collect personal data unless explicitly stated, and we comply with all legal and regulatory requirements concerning data protection.

Data Collection & Usage

While we aim to minimize data collection, certain non-personal, anonymized data related to device performance and usage may be automatically gathered to enhance the app/website’s functionality. This data can include:

Device Information: Basic information about the device you are using, such as the device type, operating system, and app version.
App Usage Data: Information on how the app/website is used, including app crash reports, feature usage statistics, and anonymized performance metrics. This data helps us identify and resolve any technical issues, improve the user experience, and ensure the smooth operation of the app/website.
Log Information: When you interact with our app/website, log data (such as IP addresses and timestamps) may be recorded for security and troubleshooting purposes. However, we do not link this information to personal identities.

This collected data is always anonymized and used solely to improve the app/website. Under no circumstances is it sold, shared, or processed in any way that identifies individual users.

Sensitive User and Device Data

We respect your privacy and are committed to ensuring that no sensitive personal data is collected unless expressly necessary. We do not request or retain personal data such as:

Names
Email addresses
Physical addresses

In cases where the app/website requires you to submit sensitive personal information, such as when using specific features or services, it will only be collected with your explicit consent and used for the specific purpose for which it was provided. If required, we will ensure full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and others.

Device Data

We may collect device-related data to improve functionality, optimize performance, and ensure the security of our app/website. This may include information such as device model, screen resolution, and hardware settings. However, this data is anonymized and not linked to any personal information.

Children’s Privacy

We take children’s privacy seriously. In compliance with the Children’s Online Privacy Protection Act (COPPA), if our app/website is designed for or accessible by children under 13 years of age, we do not knowingly collect personal information from children without first obtaining verifiable parental consent. Our app/website is designed to provide a safe environment for children to engage with our services without compromising their privacy. If we discover that we have inadvertently collected personal information from a child under the age of 13 without proper consent, we will take immediate steps to delete such information from our records. If you believe we may have collected such information, please contact us at info@samad-global.com, and we will promptly address the issue.

No Personal Data Retention

Since our app/website does not generally collect personal information, we do not retain any personal data unless you explicitly provide it. If personal data is collected (for example, if you voluntarily provide feedback or contact us), we ensure that such information is securely stored and used only for the intended purpose. We follow industry-standard data retention policies, meaning that any personal information provided will be securely deleted once it is no longer needed, in accordance with applicable data protection laws.

Secure Connection

We place a high priority on ensuring that all connections to our app/website are secure. To provide a secure browsing experience, we use HTTPS (HyperText Transfer Protocol Secure) for all communications. HTTPS ensures that data transmitted between your device and our servers is encrypted and protected from unauthorized access or interception. This is particularly important for safeguarding any personal data or sensitive information that may be transmitted during your interaction with our app/website. In addition to HTTPS, we also employ various security measures, including firewalls and encryption protocols, to protect your data and ensure that it remains secure at all times.

Third-Party Services

Our app/website is designed to operate without the use of third-party services or analytics that collect personal data. This means that we do not share your information with third-party companies, nor do we rely on external tracking mechanisms such as cookies, advertising IDs, or data brokers. In the rare instance where a third-party service is required to operate a specific feature or service within the app/website, we will ensure that any data shared is anonymized and handled in accordance with the strictest data protection standards. You will also be notified of any such third-party interactions and given the opportunity to consent before proceeding.

Advertising & Marketing

We do not engage in advertising or marketing that requires the collection of personal data. Our app/website is focused on providing a secure and private user experience, free from intrusive ads or targeted marketing campaigns.

Changes to This Privacy Policy

As we strive to improve our services and adapt to changing privacy standards, we may update this Privacy Policy from time to time. Any changes to the Privacy Policy will be posted on this page, and the effective date will be updated accordingly. We encourage you to periodically review this page to stay informed about how we are protecting your information. In the case of significant changes, we will notify users either through the app/website or via email, if applicable.

If you have any questions, concerns, or requests regarding our Privacy Policy or your personal data, please feel free to contact us at info@samad-global.com. We are committed to resolving any issues and ensuring that your privacy is respected at all times.